ot store your payment details on our website, nor do we have access to this information. For PayPal, we can request further payments and process refunds and for Bank Transfer we can process refunds.
As we do not have access to this information, we are unable to remove it from the merchant or gateway payment systems. If your card is charged without consent at any time you have grounds to file legal action if the error is not rectified immediately. Third-party merchants and gateways have their own privacy policies with respect to the information collected and how your personal information is handled.
Cookies
Website cookies and tracking is standard practice these days to help develop our website and to improve speed and direct access to things like your saved shopping cart details. A cookie is an element of data that a website can send to your internet browser, which may then store it on your computer system. This takes place when you access the Eucalyux website, request information from or place an order with Eucalyux. The information collected in this process is not identifiable for us or anyone else to make contact with you.
Eucalyux website uses cookies so that we can better serve you when you return. As part of our display advertising and remarketing, through third-party vendors including, but not limited to, Google, Bing and Facebook, we are able to display promotional material to you, based on your past visits to our website and on other sites you visit across the internet. This information also allows us to better optimise and serve information to you based on how you have previously interacted with the Eucalyux website.
If you do not wish this to happen you can turn off the cookies feature in your web browser, however, please remember the website may not function as expected if you do.
Is your personal information secure?
Our website uses the latest SSL security technology to ensure that your personal information is not lost or misused. An SSL Certificate is issued to a company/website and verifies that a trusted third party has authenticated that company’s identity.
Eucalyux takes all reasonable steps to ensure your personal information it holds is protected from risks such as loss, unauthorised access or use, destruction, modification or disclosure. Eucalyux only permits authorised personnel to access your personal information.
The Eucalyux website also contains links to other websites that may have different policies to ours. We do not take any responsibility for the actions or information provided by these websites.
Changes to this Privacy Policy
Eucalyux reserves the right to change this Privacy Policy, from time to time, without giving prior notice. If you have any queries or concerns about this policy or how the changes to this policy may affect you or how your personal information is collected and used, we recommend that you visit this webpage periodically to check for any changes made or contact Eucalyux on 1300 521 551. This Privacy Policy was last updated in January 2020.
By using https://eucalyux.com.au you agree to this Privacy Policy as described above.